Over twenty years ago, Patrick Jones started his first job in a restaurant as a server. He—and more particularly his managers—realized very quickly that he was not ready for that role and he was offered the job as a host. Over the next two years, he took on other tasks, including prep cook, bar back, and busser.
As the years passed, through college and graduate school, Patrick stayed in food and beverage, learning the lessons of hard work and team work. Eventually, Patrick grew into roles directing national bar programs and crisis and project management for one of the largest and most well-esteemed hospitality companies in the world.
When COVID hit the US in 2020, Patrick, like many others, saw the impact to the infrastructure and witnessed as many small operations could no longer hold on. With a background in crisis management, training, and optimization, Patrick saw a space where he could make a difference. He began in early 2021 working with small, growth oriented food and beverage operations, helping streamline costs and revenue streams, developing teams and leadership, and both planning and managing growth.
A background in the corporate food and beverage world also allowed Patrick to make inroads with supply chain management and contracted service providers, helping shorten and straighten paths for growth and emerging partnerships.
He founded PRJ Operations Consulting to help in this space, to help build a generation of resilient and agile food and beverage operations. He has partnered with several others, each highly respected in their fields, to offer a wide and fit for purpose suite of solutions and guides to help him follow his dream to help others do better.